Assertiveness (1 day)

It's not possible to turn a gentle soul into Anne Robinson - thank goodness! Instead we look at how to be less accommodating and set clearer boundaries for others.

Do you...

• Find yourself saying 'yes' to other people's requests when you really want to say 'no?'
• Bottle up or fail to express your discontent, even if you think it's justified?
• 'Give in' to others for a while, but eventually become irritable or even angry?

Assertiveness is the ability to express yourself and your rights in an open, non-confrontational way. Yet assertiveness does not come naturally because we have all learned passive behaviours to stave off confrontation. The idea is to feel better about saying 'no' without having to change who you are. This is a practical assertiveness training course, which will leave you feeling more confident in your ability to handle others, and better about yourself.

This course is highly interactive, practical and yet supportive. It uses many different forms of learning to develop assertiveness skills and lift self-confidence. We provide practical guidance for anyone who needs to develop their assertiveness skills for a range of workplace situations. You will gain the tools and techniques to boost your confidence and build your self-esteem.

At the end of this course, you will leave with a Personal Action Plan identifying the key changes needed to be made, the skills to practice in order to build your self esteem, build your self-confidence and improve your assertiveness techniques.

If you want to improve your overall effectiveness and increase your confidence and self-esteem then this course will give you the guidance you need.

For Course Outline click here.